Contact
Contact Try Crazyfrog for video problems, refunds, takedowns, or data deletion. Find the details to include and our expected response time.
Oct 15, 2026
One address, read by a person: support@crazyfrog-ai.org.
What to include
- A render problem or a refund: the email on your account and, if you have it, the date of the render. A failed render is refunded to your balance automatically, so you only need to write if something looks wrong afterwards.
- A takedown or "that's my face" request: a link to the video or its file name, and how you are connected to it. We act on these first.
- Deleting your photos or videos: say so and give the account email. We delete them and confirm by reply. Everything is also deleted automatically after 24 hours.
Response time
We aim to reply within two working days. Takedown and safety reports are read the same day where we can.
Try Crazyfrog (crazyfrog-ai.org) is an independent fan-made tool and cannot speak for Crazy Frog, its creators or the "Axel F" rights holders. For anything about the original character, video or song, contact them directly.
Written and maintained by the Try Crazyfrog editorial teamPublished Last updated